Create and manage custom applications from scratch using classic pro-code tools.

Guided Application Creator
Guided Application Creator provides an intuitive development interface for building applications on the Now Platform. A step-by-step process guides you through your initial application construction.
Service Creator
Service Creator enables a department to offer custom services through the service catalog. For example, an HR department can offer tuition reimbursement for further education.
ServiceNow Extensions for Visual Studio Code

The ServiceNow extensions for VS Code editor enables you to edit applications offline and within ServiceNow instances.

ServiceNow Studio
ServiceNow Studio provides an Integrated Development Environment (IDE)-like interface for application developers to work on custom applications in one centralized location. It offers a simple way to create, review, and update application files from a tabbed environment.

Scripting

Action Designer
Use Action Designer to automate a repeatable task within a flow as a sequence of related steps. Enable flow authors to add actions to multiple flows with minimal configuration.
Client-side scripting
Client scripts enable the system to run JavaScript on the client (web browser) when client-based events occur, such as when a form loads, after form submission, or when a field changes value.
Now Code Editor
Now Code Editor provides a rich-text editor interface that supports Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), JavaScript, Extensible Markup Language (XML), and JavaScript Object Notation (JSON). Use Now Code Editor to modify UI configuration, data resource configuration, styles, events, client-side and server-side scripts in Next Experience UI Builder components.
Server-side scripting
Server scripts run on the server or database. They can change the appearance or behavior of the Now Platform or run as business rules when records and tables are accessed or modified.

Core functionality

Groups

Simplify user administration by assigning roles to groups. Any business rules, assignment rules, system roles, or attributes that refer to the group apply to all group members automatically.

Notifications
Use ServiceNow Notifications to manage system email, create system notifications, and configure how your system responds to inbound email.
Roles
Roles control access to features and capabilities in applications and modules. The admin role provides access to all features and capabilities.
ServiceNow plugins
Plugins are software components that provide specific features and functionalities within a ServiceNow instance.
UI policies
UI policies dynamically change the behavior of information on a form and control custom process flows for tasks.
Users
User records establish a relationship between an individual and your ServiceNow instance. User records consist of a user name, a password, and information relating to the individual, such as contact information, location, and job title.

Related applications and features

JavaScript APIs
Use JavaScript APIs in scripts that you write to change the functionality of applications, or when you create new applications.
UI Builder
Use UI Builder to build web user interfaces for CSM Configurable Workspace, App Engine Studio generated workspaces and portals, or custom web experiences using Next Experience Components and custom web components.