View the upgrade history of an application that you purchased and installed from the ServiceNow Store.

Before you begin

Role required: admin, sn_appclient.app_client_company_installer (can only install applications that match the instance company), sn_appclient.app_client_user, unified_plugin_read_only

Procedure

  1. Navigate to System Applications > All Available Applications > All.
  2. Find the application using the filter criteria and search bar.
  3. Click the menu icon ( Menu icon ) on the application tile, and then click View upgrade history.
    Note: When customers upgrade to this new version of your application, the Deletes in your author_elective_update folder will be written as Skips in the Upgrade History entry for this application upgrade. Your users can browse the Skip list, and apply the changes on a case-by-case basis. Your customers have the option of setting com.glide.apps.include_my_deletes to false, which will skip writing Skip records as well.