You configure a table as a fulfillment table to enable the system to prevent updates by users who are not subscribed to the app. For ServiceNow Store apps, you configure a table as a fulfillment table to enforce that fulfillment usage complies with your subscription use policy.

Before you begin

Role required: usage_admin, admin

Procedure

  1. While working on a table, open the Table Subscription Configuration related list.
  2. Select Fulfillment table.
  3. Specify how the system determines ownership of records in the table so that both end users who own a record and subscribed fulfiller users can update the record: Specify the Ownership condition.
    For example, set the filter as [opened_by][is][currentUser] OR [caller_id][is][currentUser].