Use a POST request to create a new record.

Before you begin

Role required: admin, web_service_admin, or rest_api_explorer

About this task

Use the REST API Explorer to send the following request:

POST https://instance.service-now.com/api/now/v1/table/incident

Procedure

  1. In the top-left of the REST API Explorer, click Create a record (POST).
  2. In the Path Parameters section, select the Incident (incident) table.
  3. In the Request Body section, click Add a field.
  4. Select a field and specify a value for that field.
  5. (Optional) Click the plus sign (+) and specify any additional field to assign a value to.
    The request body updates automatically based on your entries, such as {"short_description":"Test incident creation through REST", "comments":"These are my comments"}
  6. After constructing the request, click Send.
    The response includes a Location header that specifies where the incident was created and how to retrieve the incident.
    Tip: Record this header to use in the next part of this guide.

    The response also indicates the Status code and Execution time (in milliseconds) of the request.

    REST API Explorer POST response