Configure the role required to access the compose email feature that enables you to send emails directly from a supplier case or supplier task in the Source-to-Pay Workspace.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Properties > UI Properties.
  2. In the Roles that can view email in the Activity formatter when including "Sent/Received Emails" property field, enter itil, sn_slm.fulfiller.
    This property contains the itil role by default. Add the sn_slm.fulfiller role name after the itil role, separated by a comma.
  3. Select Save.