Synchronize user groups for a technology management offering
-
- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Common Service Data Model
Synchronize group assignment attributes on entire CI classes and individual CIs in a technical service offering.
Before you begin
Role required: itil and itil_admin
About this task
Directly set the Support group, Change group, or Managed by group attributes in a technical service offering. The settings are applied to all CIs that are associated with the technical service offering.
Procedure