Configure the base system AWA post work item subflow by defining the input in Workflow Studio.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.
  2. On the Workflow Studio screen, select Subflows.
  3. In the Name column, enter Template: AWA post work item.

    This searches for the Template: AWA post work item.

  4. Select Template: AWA post work item.
  5. In the subflow header, select the more actions icon (More actions icon) and then Copy subflow.
  6. On the Create a copy of this subflow dialog, enter a unique and descriptive name for the copied subflow in the New subflow name field.
  7. Select Copy.
    The new subflow is created and displays as a tab in the subflow designer editor.
  8. You can customize the subflow by doing one of the following:
    • Integrate with a third-party system by adding an action with a spoke from the Integration Hub (for more information, see Spokes)
    • Use a REST action step and call the external endpoint (for more information, see REST step).
    • Call a REST message in the subflow itself (for more information, see Outbound REST Web Service).