Create a Vulnerability Response assignment rule using ML
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Vulnerability Response
Use the following script to create a catch-all assignment rule for vulnerable items that uses ML recommendations from Predictive Intelligence to automatically assign them for remediation.
Before you begin
The Vulnerability Assignment Recommendations for Vulnerability Response application must be installed and activated. This application is available on the ServiceNow Store.
A classification solution must be defined, active, and trained. You use this model to help you predict the appropriate assignment group for vulnerable items (VI)s in cases when your assignment rules did not find a correct match for the intended recipients.
This rule might help you reduce the number of unassigned VIs after other assignment rules have already completed.
See Install Vulnerability Assignment Recommendations for Vulnerability Response and Create and train a solution definition for Vulnerability Response for more information.
Role required: sn_vul.vulnerability_admin
About this task
You might prefer to perform this task only if you have advanced coding experience, or you have in-depth knowledge about the ServiceNow AI Platform, its Predictive Intelligence features, and how assignment rules work.
Procedure
What to do next
Review Vulnerability Response assignment rules overview for more general information about assignment rules and the Reapply all vulnerability assignment rules scheduled job.