You can manually create a remediation task from the Remediation Tasks module and perform remediation.

Important: You can create remediation tasks in the:
  • Vulnerability Manager Workspace as a user with the sn_vulc.admin role.
  • IT Remediation Workspace as a user with sn_vulc.remediation_owner role.

Before you begin

Role required: sn_vulc.admin

About this task

Using remediation task rules automatically populates the Test Results tab. Manual creation is useful for a remediation task that doesn't need a rule or to be repeated.
Note: Starting with v14.9 of Configuration Compliance, the following terms have been renamed:
Table 1. Changes in terminology
Terminology prior to v14.9 Terminology v14.9 onwards
Test Result Group Remediation Task
Group Rules Remediation Task Rules
Policy Test group

Procedure

  1. Navigate to All > Configuration Compliance > Remediation Tasks.
  2. In the navigation panel, click on My Open Tasks or All Open Tasks to view the list.
  3. Click New.
    Figure 1. Remediation task form
    Remediation task form
  4. Fill in the fields on the Remediation Task form, as appropriate.
    Table 2. Remediation Task form
    Field Description
    Number Auto-assigned ID in the system.
    Risk score Auto-populated by risk score calculator.

    This is a rollup risk score. This risk score is weighted, with 85% of the score from the max risk score across all Test Results not 'Closed' (Open, Under Investigation, Awaiting Implementation, Deferred, Resolved), and 15% of the score from the number of test results that are not 'Closed'.
    Risk rating Auto-populated by risk score calculator.

    Based on a range of risk scores on a 1-5 numeric scale that rates overall risk based on a range of risk scores as 1 - Critical to 5 - None. This field replaces the Priority field in previous versions.
    State Initially Open, is the remediation state of the remediation task. For more information, see Configuration Compliance states.
    Assignment group Assign the remediation task to a remediation group.
    Assigned to Assign personnel to remediate the remediation task.
    Created Date you created this remediation task.
    Updated Date you updated this remediation task.
    Short Description Name of the remediation task.
    Description Description of this remediation task.
    Test Select a Configuration Test for this remediation task.
    Related tabs
    Group Configuration Grouping Methods to use:
    • Manual (default):
    • Filter or Group Rule:

    Table: preselected as Test Result [sn_vulc_result]

    Test result condition: Choose the filters to use.
    Note:

    The records match condition link above the filter conditions displays the test result records you have chosen in a new window.

    Click Preview to see how many results your filter criteria returns before you save the new group.

    The Test Results related list must be created manually by clicking the Edit button in the Test Results related tab.
    Notes Work notes related to this remediation task.
  5. Right click in the header to Save or click Submit to save and return to the list of remediation tasks.
    Displays the Test Results and Change Request related lists.
    Test result group related tab