Configure the Microsoft Exchange Online integration with your Now Platform instance
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- UpdatedFeb 2, 2023
- 6 minutes to read
- Utah
- Security Incident Response integrations
The Utah release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Configure the Microsoft Exchange Online integration with your Now Platform instance
After you’ve installed the application from the ServiceNow Store, configure it to connect to your Now Platform instance. This activation activates the search and delete workflows.
Before you begin
Procedure
Refer to the following table for more information about the Validate button and the colored icons.
State of Validate button and indicators | Description |
---|---|
Validate button is green. | Indicates that the OAuth is valid. |
Validate button is light red. | Exchange Online OAuth credentials button is red: Indicates that the Exchange Online OAuth credentials are invalid. Note: If any of the connections fields such as tenant ID, Client ID, or Client Secret are
invalid then the corresponding error messages are displayed. Make sure to provide the valid connection details. |