The ServiceNow® Integration Hub application extends the ServiceNow® Workflow Studio automation capabilities by enabling you to integrate your instance data with data in external systems. Integration Hub was enhanced and updated in the Yokohama release.

Integration Hub highlights for the Yokohama release

  • Get alerts and alert notifications for your Stream Connect integrations.
  • Use error evaluation with Data Stream actions to catch step errors and specify error behavior for each step.
  • Edit, configure, and create connection aliases in the Action Properties section of actions in Workflow Studio.

See Integration Hub for more information.

New in the Yokohama release

Stream Connect alerting
  • Get alerts for your Stream Connect integrations. Stream Connect uses both active and scheduled monitoring to detect events across multiple Stream Connect components. If an issue is detected, an alert is created, and a message is logged to the Stream Connect Log.
  • Specify alert thresholds by configuring alerting properties. For example, you can specify a maximum amount of time to process the current message queue. If the estimated processing time exceeds your specified time, an alert is generated.
  • Receive alert notifications via email, SMS, or the ServiceNow® mobile app. Notifications contain detailed alert information, including the alert number, level, and a description. You can configure notification settings based on alert types, severity, and user preferences.
View producer statistics in the Stream Connect dashboard
Get detailed information about Stream Connect producers and their performance, including a producer’s status and type, the number of bytes and messages produced to a topic, and producer data trends over time, in the Stream Connect dashboard.
Check data usage in the Stream Connect dashboard
View total data usage and data usage per month and topic with the Stream Connect dashboard. Data usage history is available for the last 12 complete months plus the current month.
Use error evaluation with Data Stream actions
Catch step errors and specify error behavior for each step in a Data Stream action. Create your own error conditions by specifying when an action returns an error state and the status codes and messages they return.
View connection aliases in integration actions
Edit, configure, and create connection aliases in the Action Properties section of actions in ServiceNow® Workflow Studio. View connection error details for connection aliases that are not set up or configured.

UI changes

Create an HTTP(s) connection Options to specify the MID Server capabilities and MID application in a connection record
The Configure Connection form, that you use to configure a connection between your ServiceNow instance, and a third-party application now provides the following fields when you select Auto-Select MID Server from the MID Selection list.
  • Capabilities: The capabilities that the MID Server must support to be eligible for selection.
  • MID Application: The application that the MID Server must support to be eligible for selection.

Activation information

Integration Hub is included in Workflow Data Fabric and is available with activation of an Workflow Data Fabric subscription package. For details, see https://www.servicenow.com/now-platform/workflow-data-fabric.html.

Removed in this release

Important: Starting with the Yokohama release, Microsoft Teams Spoke is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. Microsoft Teams Graph Spoke provides the latest experience for this functionality.

For more information, search for the term Microsoft Teams Spoke for ServiceNow IntegrationHub in Plugins planned for deprecation.