Create an advanced typeahead template
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- UpdatedJun 5, 2025
- 1 minute read
- Yokohama
- Service Portal Designer
If you're an existing customer using the Service Portal (sp) portal for employee self-service use cases, we recommend that you migrate to the Employee Center (esc) portal for a better experience.
Configure the way typeahead results display with an advanced template.
Before you begin
Note: Search suggestions replaces typeahead search in Service Portal. Update the
glide.service_portal.search_as_you_type_behavior system
property to change this behavior. For more information, see Enable and disable search suggestions. Service Portal search widgets automatically use whichever feature you enable.
Role required: admin
Procedure