For a seamless localization experience on forms and activity streams, you can dynamically translate text based on the preferred language of a user​.

Dynamic translation on forms

You can translate the field values on forms on the ServiceNow AI Platform and the configurable workspaces. For more information on Dynamic Translation support for configurable workspaces, see Dynamic Translation support for configurable workspace.

To enable dynamic translation at the field-level on Platform forms, see Enable dynamic translation for a field. After dynamic translation is enabled, select the translate icon (Translate icon) to show or hide the translated content.

Dynamic translation in activity streams

You can enable dynamic translation in activity streams on the ServiceNow AI Platform, configurable workspace, and Service Portal. For more information on Dynamic Translation support for configurable workspaces, see Dynamic Translation support for configurable workspace.

Use the dynamic translation properties to enable or prevent the option for dynamic translation in the activity stream of the tables you list. When enabled, select the translate icon (Translate icon) to show or hide the translated content for each comment or work note in the activity stream. For more information, see Dynamic Translation properties.

Length limitations for translation service providers

The following are the length limitations for translation service providers:
  • For Google, the recommended maximum length of each request is 5,000 characters. The maximum size of the input text cannot exceed 30,000 code points. For more information, see the Google Documentation.
  • For Microsoft, the input text for translation cannot have more than 50,000 characters including spaces. The input text for detection also has a maximum of limit of 50,000 characters. For more information, see the Microsoft Documentation.
Note: Starting with the Rome release, you can use Dynamic Translation without the snc-internal role.