Resolve and complete the problem task.

Before you begin

Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst

Procedure

Select Complete.
work in progress state
The problem task enters the Closed state with Close code as Complete.
Note: You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.