ServiceNow Agent app
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Asset Management
Use the ServiceNow Agent app to create assets, look up assets, and receive assets from a purchase order.
Create an asset
Use the ServiceNow Agent app to create an asset record by scanning the asset.
Before you begin
Download the ServiceNow Agent app from Apple App Store or Google Play Store.
Role required: asset
The Procurement plugin (com.snc.procurement) must be installed to get the procurement features in ServiceNow Agent app.
Procedure
Asset lookup
Search for an asset record in your ServiceNow instance by scanning the asset.
Before you begin
Role required: asset
Procedure
Receive assets from a purchase order
Scan assets from a purchase order (PO) to verify that you received all assets from the order.
Before you begin
Role required: procurement_admin or procurement_user
Procedure
Result
Related Content
- Now Mobile app
Use the Now Mobile app to view the assets that are assigned to you, to report any issues with your assets, and to remotely receive new assets. Create incidents to report any issues with your assets to your IT department.