Create a list in Service Operations Workspace for ITOM
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Service Operations Workspace for ITOM
Customize lists in Service Operations Workspace by creating new lists, changing their order, modifying their content, or deleting lists as needed. This flexibility allows operators to organize information according to their specific requirements, facilitating easier navigation, quicker access to relevant data, and streamlined workflow management.
Before you begin
Role required: itil
About this task
Create custom groupings of records listed under the Lists tab, such as incidents tied to a specific company. Customize existing lists or create new ones exclusively visible under the My Lists tab for personalized organization.
Procedure