Configure Agent Client Collector Log Analytics on your ServiceNow instance using guided setup.

Before you begin

  • Agent Client Collector Log Analytics has a dependency on the ServiceNow® Event Management application. Set up Event Management before you configure Agent Client Collector Log Analytics. For more information, see Event Management setup.
  • ServiceNow Service Operations Workspace ITOM Apps must be installed. If it is not installed already, install it manually. For more information, see Install Service Operations Workspace for ITOM application.
Note: Currently, the ACC data input setup only supports basic authentication with MID Server. mTLS is not supported.

Role required: agent_client_collector_admin

About this task

Agent Client Collector Log Analytics guided setup provides a sequence of tasks that help you configure Agent Client Collector Log Analytics. Using guided setup ensures that you have the minimum required setup to use the application.

Note: If you are not using guided setup, you must perform several configuration steps manually. For more information, see Set up Agent Client Collector Log Analytics without using guided setup.

Procedure

  1. Navigate to All > Guided Setup > ITOM Guided Setup.
    The IT Operations Management Guided Setup welcome screen appears.
  2. Select Get Started.
  3. In the Agent Client Collector Log Analytics pane, click Get Started.
    Agent Client Collector Log Analytics guided setup pane.
  4. In the MID setup section, take the appropriate action:
    • If you have already configured a MID Server, select Mark as Complete.
    • If you have not configured a MID Server, select Configure and set up a MID Server, then select Mark as Complete. For more information, see Use MID Server guided setup.
      Note: To stream data into the system, you must have a MID Server with the Log Ingestion capability enabled.
    When the MID Server is configured, the status indicator for Agent Client Collector Log Analytics guided setup shows that 64% of the configuration is complete. The progress indicator shows the completion percentage for all the IT Operations Management tasks.

    MID Server setup task completed.

  5. Configure Agent Client Collector Log Analytics.
    1. In the ACC Configuration section, select a setup task and read the instructions in the help pane.
      Selected setup task and Configure button.
    2. Select Configure and complete the task.
      For detailed information about each setup task, consult the Agent Client Collector Log Analytics product documentation.
    3. Complete all required setup tasks in the task list.
    4. Select Mark as Complete to complete the Agent Client Collector Log Analytics configuration.