Install the Recommended Actions application to use its capabilities.

Before you begin

Role required: admin

Procedure

  1. Find the  ServiceNow Recommended Actions application in store.
    Available in store with name - Recommended Actions and Recommended Actions - Advanced. You must install Recommended Actions - Advanced to get ML capabilities.
  2. (Optional) If demo data is available and you want to install it, select the Load demo data check box.
    Demo data are sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
    Important: If you don't load the demo data during installation, it's unavailable to load later.
  3. Select Install.