Microsoft Teams Communications Spoke
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Now Platform Capabilities
Microsoft Teams Communications Spoke
Manage groups calls and meetings in the Microsoft Teams Communications account from your ServiceNow instance.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.
Spoke version
Microsoft Teams Communications spoke v1.4.1 is the latest version.
Supported versions
Spoke dependencies
- ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime)
- ServiceNow Integration Hub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Integration Hub Complex Object (com.glide.cobject)
Spoke actions
The Microsoft Teams Communications spoke provides actions to automate tasks when events occurs in your ServiceNow instance. Available actions include:
Category | Action | Description |
---|---|---|
Call Management | Delete Group Call | Deletes the specified active group call. |
Get Group Call Details | Retrieves details of the specified active group call. | |
Get Group Call Participant Details | Retrieves the properties and relationships of a participant object or list of participant objects from Microsoft Graph API. | |
Invite Participants to Group Call | Invites participants to the specified active group call. | |
Keep Group Call Alive | Keeps a group call alive if the keep alive request is made within 45 minutes of the previous request. If the request is not made within 45 minutes, the group call is considered as an inactive call. | |
Mute Participants in Group Call | Mutes one or more participants in an active group call. | |
Start Group Call | Initiates a group call. | |
Meeting Management | Create User Online Meeting | Creates a user online meeting using the /users/{userId}/onlineMeetings Microsoft Graph API endpoint. |
Create Online Meeting | Creates a user online meeting using the /communications/onlineMeeting Microsoft Graph API endpoint. |
Connection and credential alias requirements
Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.
For information about setting up the spoke, see Set up the Microsoft Teams Communications spoke.