Data sources are used to create an import set so that data can be processed, if necessary, prior to being mapped onto a production table.

Before you begin

Role required: admin.

About this task

Note: To import using XML with High Security Settings enabled, you must possess elevated privileges.

Procedure

  1. Navigate to All > System Import Sets > Administration > Data Sources.
  2. Click New.
  3. Complete the form using the following values:
    Format XML
    Import set table label <import_set_table_label>
    Xpath for each row /xml/<source_table_name>
    Expand node children true
    File retrieval method HTTPS
    File path /<source_table_name>.do?XML
    Server <instance name>.service-now.com
    Port Port to use to connect to the specified server.
    User name A user account on the remote instance. The username used cannot be an email address.
    Password The password for the same remote account.
  4. Click Submit.
  5. Click Test Load 20 Records to create the import set table and to ensure that your data source is functional.
    Note: The 20 loaded records can't be transformed and are for testing purposes only.