Integration Hub usage and subscription
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Building applications
Choose a subscription package to build reusable integrations with third-party systems. Review the usage dashboard to determine the number of transactions used within your current subscription, and to view transaction details.
Entitlement to use spokes
The entitlement to download and use ServiceNow developed integrations (or spokes) requires an Integration Hub subscription (Integration Hub overview) or Subscription Product that includes spoke(s).
This spoke entitlement allows customers to download certain spokes from the ServiceNow Store and use the spoke in the production environment.
Protocols and spokes that are available in the Subscription Product are set forth in the then-current applicable Product Documentation. Use of protocols and spokes may consume Integration Hub transactions that may require purchase of Integration Hub or Workflow Data Fabric subscription at an additional fee. Customer may use the spoke(s) included in Subscription Product for use cases even beyond the Subscription Product. Integration Hub Transactions are not included in the Subscription Product.
Link to KB article for the actual overview of Spokes in BU products
We have documented the Spoke entitlements available with the specific Subscription Product in a KB Article on Now Support: Spoke entitlement per Subscription Product.