Business Continuity Management implementation
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- UpdatedFeb 2, 2023
- 2 minutes to read
- Utah
- Business Continuity Management
The Utah release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Use the steps in the Business Continuity Management application checklist to download the Business Continuity Management from the ServiceNow Store, and get it ready for operation.
The flow of implementation steps in the checklist are illustrated here.
Information on the checklist
For information on the steps that are mentioned in the Graphical flowchart of BCM implementation checklist, see the following sections:
- To install Business Continuity Management from ServiceNow Store, see Install Business Continuity Management from ServiceNow Store.
- To learn about BCM roles, see Components installed with Operational Resilience.
- To learn about the administration setup listed in the flowchart, see General administration setup for BCM. Refer to this section for information on the following tasks:
- To define the primary elements to recover in a business crisis, see Configure an element definition for the business impact analysis.
- To define the category of impact on your business in the event of a crisis, see Configure an impact category for the business impact analysis.
- To configure an impact rating to assess an impact category, see Configure an impact rating to assess the impact category.
- To define a recovery tier based on the recovery time objective to assess the impact, see Configure a recovery tier for the business impact analysis.
- To set up a recovery timeframe for the recovery tier, see Set up a recovery timeframe for a recovery tier.
- To draft the documentation sections for a business continuity plan, see Configure the documentation section for a business continuity plan.
- To create a loss scenario, see Configure a loss scenario in your business continuity plan.
- To configure a BIA template for the impact categories, see Configure a business impact analysis (BIA) template.Note: When you create a business impact analysis in BCM UIB Workspace, you can assign a BCM lead to the analysis in the BIA form itself.
- To configure a plan template for a loss scenario, see Configuring the plan template for the business continuity plan.Note: When you create a business continuity plan in BCM UIB Workspace, you can assign a BCM lead to the plan in the BCP form itself.