SLA Percentage Timer workflow activity
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Workflow
The SLA Percentage Timer activity pauses the workflow for a duration equal to a percentage of an SLA.
A workflow must run on the Task SLA table to use this activity.
Note: Timer activities run as the System user because the system
scheduler advances the workflow.
Results
Result | Description |
---|---|
Complete | The activity successfully reached the specified duration |
Cancelled | The activity or workflow was canceled before the timer reached the specified duration |
Input variables
Input variables determine the initial behavior of the activity.
Field | Description |
---|---|
Percentage | The duration to pause the workflow for, as a percentage of the current SLA |
States
The activity state tells the workflow engine what to do with the activity.