The SLA Percentage Timer activity pauses the workflow for a duration equal to a percentage of an SLA.

A workflow must run on the Task SLA table to use this activity.
Note: Timer activities run as the System user because the system scheduler advances the workflow.

Results

Table 1. SLA Percentage Timer activity results
Result Description
Complete The activity successfully reached the specified duration
Cancelled The activity or workflow was canceled before the timer reached the specified duration

Input variables

Input variables determine the initial behavior of the activity.

Table 2. SLA Percentage Timer activity input variables
Field Description
Percentage The duration to pause the workflow for, as a percentage of the current SLA

States

The activity state tells the workflow engine what to do with the activity.