Create Child Case activity
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Create Workflows
Enable agents and fulfillers to create a child case during a playbook run.
Roles and availability
These activities are available as an application in the ServiceNow Store. Users with the playbook.admin or pd_author role can add these activities to a playbook.
Inputs
Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see Dot-walking examples.
Outputs
Your child case record.