Use similarity solution to categorize applications and integrate with service catalog

Use the machine-learning engine to suggest a category for a business application that you are registering into the APM inventory.

Before you begin

Role required: sn_apm.apm_user

About this task

Using the Register a Business Application form to on-board an application in Enterprise Architecture (formerly APM) is similar to requesting an item from Service Catalog category.

Procedure

  1. Navigate to All > Enterprise Architecture > Business Application Lifecycle Management > Business Application Catalog.
  2. Click the Register a Business Application card to register a new business application.
  3. Enter the details in the Register a Business Application form.

    Mandatory fields have a red asterisk (*) beside them.

    Table 1. Register a Business Application form
    FieldDescription
    Enter the name of the business application Name of the business application that you are requesting or registering.
    Benefit or use of the business application Purpose of the business application.
    IT Owner of the Business Application Name of the IT owner of the application.
    Business Owner of the Business Application Name of the business owner of the application.
    Figure 1. Register a business application
    Register a business application form with category suggested by ML

    As you enter the name and the benefit of the business application, the similarity solution of the machine-learning algorithm is triggered to search for a similar business application from the business applications table [cmdb_ci_business_app]. Once the engine finds similar records, you can see a message on top of the form indicating that the ML found similar records in the applications table. Based on the findings the engine suggests a category for the application that you are registering. It also displays the suggested category in the Category of the business application field under which the business application can possibly be grouped.

    If you choose to select the category predicted and suggested by the machine-learning solution, then the application category is stored in the ML Predicted Category field of the Business Application Requests table [business_app_request] for future analysis.

  4. Select the ML suggested category if it is suitable.
  5. Click Submit.