hr_ActivityUtils - Scoped
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- API reference
The hrActivityUtils script include enables you to create HR cases from a record producer.
This script include requires the HR Lifecycle Events plugin (com.sn_hr_lifecycle_events) and runs in the sn_hr_le
namespace.
hr_ActivityUtils - createCaseFromProducer(GlideRecord current, Object producer, String cat_item.sys_id)
Creates a case from a record producer and service. This method is intended to be called as-is to create a producer and does not require supplying data.
The following variables can be configured in a record producer to provide additional
capabilities as follows:
job
– References sn_hr_core_job and maps to subject_person_job in an HR caseopened_for
– References sys_user and maps opened_for in an HR caseconcurrent_job
– If the record producer includes this variable (by activating checkbox) and parameters have job information, creates a new job in sn_hr_core_job table
Name | Type | Description |
---|---|---|
current | GlideRecord | GlideRecord for case to be created. |
producer | Object | Comma-separated key value pair containing data as questions and answers that are automatically provided when a user submits an answer to a record producer question. |
cat_item.sys_id | String | Looks up the HR service of case being created and variable names to populate the description. |
Type | Description |
---|---|
Object | New case in related table, varies by product. |
Example
This method is intended to be called as-is to create a producer and does not require supplying data.