Following the CSDM framework ensures that you meet your primary goal of consistent accuracy in reporting and analytics so that you can effectively manage your Operational Technology (OT) environment.

CSDM framework for OT

You must complete the implementation for the CSDM framework in stages. For more information, see Implementing the CSDM framework in stages.

Operational Technology product view

Operational Technology covers products that tackle aspects of managing OT devices and production processes at various stages of the life cycle. The goal of this product view is to help you to understand how Operational Technology key entities work with the core Common Service Data Model (CSDM) framework.

Operational Technology Manager
Creates the foundational data and relationships that enable your enterprise to use the Operational Technology solution. For more information, see Operational Technology Manager.
Industrial Process Manager
Enables you to create the ISA-95 Equipment Model data foundation that is required for the Operational Technology solution. For more information, see Industrial Process Manager.
Operational Technology Vulnerability Response
Enables effective prioritization and remediation of OT device vulnerabilities at the site level. For more information, see Operational Technology Vulnerability Response.
Operational Technology Incident Management
Enables engineers to quickly resolve OT device and production process issues. For more information, see Operational Technology Incident Management.
Operational Technology Change Management
Enables your organization to implement changes to OT devices and production processes. For more information, see Operational Technology Change Management.
Operational Technology Knowledge Management
Enables your organization to capture information about your OT system in knowledge articles that are related to OT incidents. For more information, see Operational Technology Knowledge Management.
Operational Technology Request Management
Enables you to access the OT Service Catalog to request OT catalog items and fulfill them based on the defined flows. OT workers can then create and submit an OT request from a catalog item, which helps provide a consistent experience and facilitates cross-functional requests. For more information, see Operational Technology Request Management.