The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The product life-cycle value pairs represent the overall life cycle of a product model, a specific version, or a product configuration.

Life-cycle value pairs for products

A life-cycle value pair is the combination life cycle stage and life cycle stage status values for a CI, asset, or IBI over the life cycle of a product instance. For example, a product CI in the Operational stage might change status over time from Available to Pending Retirement to End of Support. A different product CI in the Operational stage might go from the Available status directly to the End of Support status without ever having been in the Pending Retirement status.


Product life cycle process: pipeline, design, operational, and end of life.
Note: The [life_cycle_control] table uses the type of CI (hardware, document, logical and so on) to determine which life cycle stage status values are available for each life cycle stage.
For additional details on products, see Products and product models.

For additional information on how you can benefit from implementing life-cycle value pairs for CMDB entities, see the 'Map existing status values to CSDM life-cycle value pairs' section in the 'Foundation domain' topic.

CSDM videos in the ServiceNow Community

Playlist of all CSDM videos