You can use base system widgets as-is in your Service Portal or clone them to suit your own business needs.

Note: Base system widgets are read-only so you can benefit from future updates. To make changes, you can clone base system widgets. However, cloned widgets are considered custom and don't benefit from future updates to the widgets they were cloned from. To learn more about cloning or creating widgets, see Developing custom widgets.

Due to the ever-changing number of widgets that exist at any given time in Service Portal, this widget library is not a definitive list. You can find more widget descriptions as they become available. To view and configure the instance options for a widget, see Configure widget instances.

Example widgets

Service Catalog widgets

Knowledge Management widgets

Service Status widgets

Service Portal configuration widgets

List and form widgets

Search widgets