Install and set up the Conversational Integration with Alexa application to enable users to interact with a virtual agent.

Configure Conversational Integration with Alexa to enable interaction with Virtual Agent through the Alexa voice interface.

  1. To install Conversational Integration with Alexa, see Install Conversational Integration with Alexa.
  2. To set up Conversational Integration with Alexa, see Set up Conversational Integration with Alexa.
  3. To modify the Virtual Agent settings for the best voice chat experience with Alexa, see Fine-tune Virtual Agent settings and topics for the best Alexa voice chat experience.