You can activate the REST API Access Policy plugin (com.glide.rest.policy) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

Before you begin

Role required: admin.

About this task

The following items are installed with REST API Access Policy:
  • Plugins: com.gilde.auth.profile, com.snc.adaptive_authentication, com.snc.platform.security.oauth
  • Tables: sys_api_access_policy, sys_auth_profile_mapping, auth_policy_mapping, inbound_auth_profile, std_http_auth.

For more information, see Adaptive authentication.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.
  2. Find the REST API Access Policy plugin (com.glide.rest.policy) using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.
    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.