Localization Framework extends its framework capabilities to certain artifacts and translates the content of the artifact items.

With the activation of the Localization Framework Installer plugin (com.glide.localization_framework.installer), some artifacts are available by default. Some artifacts require the installation of the artifact-specific product plugins.

Artifacts available with Localization Framework installation

The following artifacts are available with the installation of Localization Framework:
  • Catalog Item (Service Catalog)
  • NLU Model (Natural Language Understanding Models)
  • Surveys (Assessments and Surveys)

Artifacts available with artifact-specific plugins

The following artifacts are available with the installation of artifact-specific product plugins after the installation of Localization Framework.
  • Virtual Agent Topic - available with the activation of the Glide Virtual Agent Lite plugin (com.glide.cs.chatbot.lite).
  • Document Template Block Content - available with the activation of the Human Resources Scoped App: Lifecycle Events for Enterprise plugin [com.sn_hr_lifecycle_ent].
  • HTML Document Template - available with the activation of the Human Resources Scoped App: Lifecycle Events for Enterprise plugin [com.sn_hr_lifecycle_ent].
  • Knowledge Base article - available with the activation of Knowledge Management Advanced plugin [com.snc.knowledge_advanced] and set glide.knowman.translation.enable_lf_article_translation property to true.
  • Email notifications, email templates and email layout - available with the activation of Glide Notification Translation plugin (com.glide.notification.translation).