In most reports, you can configure how numerical values look when you publish the report.

Supported value formats

A limited number of visualization types support value formatting.
Table 1.
Visualization typeSupported value formats
Single score Both number and duration formatting
Multilevel pivot Both number and duration formatting
Horizontal and vertical bar Only duration formatting
Pie Only duration formatting
Time series visualizations (Area, column, line, spline, and step line) Only duration formatting
Geomap Only duration formatting

Formatting applies for aggregate values.

Types of value formatting

Unit format
Show the format of time fields as d/h/m/s or day/hour/minute/second.
Maximum/Minimum duration unit
Select the largest or smallest unit to be shown: Day, Hour, Minute, or Second.
Hide seconds when unit is greater than one minute
Removes seconds display when a duration value is greater than one minute. Only available if you choose Second as the minimum duration unit.
Decimal precision
Number of decimal places to show, from zero to four decimal places.
Note: Decimal precision is not supported on currency fields.
Rounding
For values greater than one minute, simplifies a number by rounding, while keeping it close to its value. See Rounding options.
Use the thousands group separator
Separate a value of thousands or higher with a comma or period.
Enable abbreviation
Show a value of thousands or higher with a single character.
Note: Abbreviation for Currency, Price, or FX Currency values is not supported.
Hide value in tooltip
Do not show the unrounded, unabbreviated value in the tooltip.

Rounding options

For values greater than one minute, rounding options simplify a number, but keep it close to its value. Select from these rounding options:
  • Up - to the next larger whole number if positive and to the next smaller whole number if negative. Example: For original values of:
    • 1.1 returns a value of 2
    • 1.6 returns a value of 2
    • -1.6 returns a value of -2
  • Down - to the next smaller whole number if positive and to the next larger whole number if negative. Example: For original values of:
    • 1.1 returns a value of 1
    • 1.6 returns a value of 1
    • -1.6 returns a value of -1
  • Ceiling - to the next larger whole number, toward the positive. Example: For original values of:
    • 1.1 returns a value of 2
    • 1.6 returns a value of 2
    • -1.6 returns a value of -1
  • Floor - to the next smaller whole number, toward the negative. Example: For original values of:
    • 1.1 returns a value of 1
    • 1.6 returns a value of 1
    • -1.6 returns a value of -2
  • Half up - to the nearest neighboring whole number. If both neighbors are equidistant, rounds to the next larger whole number. Example: For original values of:
    • 1.1 returns a value of 1
    • 1.6 returns a value of 2
    • 2.5 returns a value of 3
  • Half down - to the nearest neighboring whole number. If both neighbors are equidistant, rounds to the next smaller whole number. Example: For original values of:
    • 1.1 returns a value of 1
    • 1.6 returns a value of 2
    • 2.5 returns a value of 2
  • Half even - to the nearest whole number. If both neighbors are equidistant, rounds to the closest even number. Example: For original values of:
    • 1.1 returns a value of 1
    • 1.6 returns a value of 2
    • -2.5 returns a value of -2

Summary of rounding options:

Table 2. Result of rounding input to one digit with the given rounding mode
Input numberUpDownCeilingFloorHalf upHalf downHalf even
5.5 6 5 6 5 6 5 6
2.5 3 2 3 2 3 2 2
1.6 2 1 2 1 2 2 2
1.1 2 1 2 1 1 1 1
1.0 1 1 1 1 1 1 1
-1.0 -1 -1 -1 -1 -1 -1 -1
-1.1 -2 -1 -1 -2 -1 -1 -1
-1.6 -2 -1 -1 -2 -2 -2 -2
-2.5 -3 -2 -2 -3 -3 -2 -2
-5.5 -6 -5 -5 -6 -6 -5 -6

Configure formatted values in reports

In existing reports, you can configure formatted values on the Configure tab of the Report Designer.

Before you begin

Role required: itil, report_user, report_group, report_global, report_admin, or admin

Procedure

  1. Navigate to All > Reports > View / Run.
  2. Select the report with the values you want to format.
  3. Select the Configure tab.
  4. Click Set Value Formatting.
  5. In the Value Formatting window, configure duration, decimal precision, rounding options, unit separators, and abbreviations.
    Value formatting options for a single score report with Count aggregation:

    Value formatting example