View change tasks
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Change Management
You can view the state, risk, and the schedule of the change tasks in the Mobile Agent mobile application.
Before you begin
Role required: itil or sn_change_write
Procedure
- Tap My Work tab.
- Tap Change tasks to open the list of change tasks.
- Tap the change task for a detailed view.
- Tap any field with right arrow to view its details.
Related Content
- Add comments to your change tasks
You can add comments to a change task from the Mobile Agent mobile application. For example, to add an insight about the change task or a discussion regarding the change task.
- Resolve or close a change task
When you implement the change task, you can close the task from the Mobile Agent mobile application.