Nutanix Acropolis discovery
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- UpdatedJan 30, 2025
- 8 minutes to read
- Yokohama
- Service Mapping
The ServiceNow Discovery application uses the Nutanix Components pattern to find components of the Nutanix Acropolis solution containing Nutanix Prism Central version 5.10 or Nutanix Prism Element 5.9. The Nutanix VM Event pattern finds events created for virtual machines (VMs) in the Nutanix deployment. Discovering some of these resources requires updating the Discovery and Service Mapping Patterns application from the ServiceNow Store.
You can use this pattern on the ServiceNow AI Platform using Madrid patch 9 and later.
The Nutanix Components pattern uses REST APIs to collect information about the Acropolis deployment components.
The Nutanix VM Event pattern runs every five minutes. If there are events that indicate the change of state in one of the Nutanix components, it triggers rediscovery of Nutanix components using the Nutanix Components Pattern.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Prerequisites
- Verify that the following applications are up to date
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- Discovery and Service Mapping Patterns
- Visibility Content
- CMDB CI Class Models
- Verify MID Server requirements
- Deploy and connect a dedicated MID Server with network access to Prism Element and Prism Central.
- Install Nutanix end-point SSL certificates for the MID Server JRE
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- Collect the certificates by browsing the Nutanix Prism console on internet Explorer.
- Add SSL certificates for the MID Server, as described in Add SSL certificates for the MID Server.
- Use the following JRE keytool command to import the SSL certificates in the MID Server's keystore:
<MID Installation>/jre/bin/keytool -import -v -keystore <MID Installation>jre/lib/security/cacerts
.If you must enter a password, enter the custom password or the default password- "changeit".
- Install Nutanix end-point SSL certificates for the MID Server JRE.
- Verify API permissions
- Verify that the user has read access to the following API requests:
- /PrismGateway/services/rest/v1/vms
- /PrismGateway/services/rest/v1/storage_pools
- /PrismGateway/services/rest/v2.0/tasks/list
- /PrismGateway/services/rest/v2.0/hosts
- /PrismGateway/services/rest/v2.0/clusters
- /PrismGateway/services/rest/v2.0/vms
- /PrismGateway/services/rest/v2.0/storage_containers
- /api/nutanix/v3/clusters/list
- /api/nutanix/v3/categories/list
- /api/nutanix/v3/categories/{category_keys}/list
- /api/nutanix/v3/category/query
- Configure basic authentication credentials
- For more information, see Basic authentication credentials.
- Create a serverless discovery schedule
- Create a discovery schedule to perform targeted discovery of Nutanix components. For more information see Create a serverless schedule for Nutanix Acropolis discovery.
- (Optional) Enable the HTTP classification for using Quick Discovery
- If you don't want to create a serverless discovery schedule, you can trigger discovery of the Nutanix components with the HTTP classification. This classification enables you to run the discovery using Quick Discovery. In this case, the discovery runs on a single IP address without requiring a schedule.
- (Optional) Discover VMware components
- To enable viewing relations between Nutanix Acropolis and VMware, run VMware discovery before Nutanix Acropolis discovery. Run the horizontal discovery for the VMware Vcenter using the VMware - vCenter Datacenters probe.
- (Optional) Disable CI tag discovery
- The Nutanix Components pattern discovers tags for Nutanix hosts and virtual machines. If you have dozens of tags in your deployment, it may slow down the discovery causing performance issues. You can disable the CI tag discovery by performing the
following steps:
- Navigate to .
- Select the Nutanix Components pattern.
- Under Extension Section, select the check box for Categories (Tags) and click Remove.
- Click Save.
- Adjust the batch size for removing redundant relationship data
- The sn_itom_pattern.nutanix_relations_deletion_batch_size property sets the batch size for deleting relations between Nutanix Virtual Machine Instance and Nutanix Host. The default value is 1000; you can adjust this batch size as needed.
Data collected by Discovery during horizontal discovery
Discovery populates the data in the CMDB when running the Nutanix Components pattern.
Field | Description |
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Name [name] | The name of the Nutanix Prism Central multi-cluster manager.
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Object ID [object_id] | The ID of the Nutanix Prism Central. This field has the same value as the Name field.
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CI relationships
CI | Relationship | CI |
---|---|---|
Nutanix Cluster [cmdb_ci_nutanix_cluster] | Defines resources for::Gets resources from | Nutanix Storage Pool [cmdb_ci_nutanix_storage_pool] |
Members::Member of | Nutanix Host [cmdb_ci_nutanix_host] | |
Nutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance] | Registered::Has registered | Nutanix Host [cmdb_ci_nutanix_host] |
Hosted on::Hosts | Nutanix Cluster [cmdb_ci_nutanix_cluster] | |
Nutanix Controller VM [cmdb_ci_nutanix_controller_vm] | Runs on::Runs | Nutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance] |
Runs on::Runs | [cmdb_ci_vmware_instance] | |
Hosted on::Hosts | Nutanix Prism Central [cmdb_ci_nutanix_prism_central] | |
Nutanix Storage Pool [cmdb_ci_nutanix_storage_pool] | Contains::Contained by | Nutanix Storage Container [cmdb_ci_nutanix_storage_container] |
Hosted on::Hosts | Nutanix Prism Central [cmdb_ci_nutanix_prism_central] | |
VMware Cluster [cmdb_ci_vmware_cluster] | Defines resources for::Gets resources from | Nutanix Storage Pool [cmdb_ci_nutanix_storage_pool] |
Servers [cmdb_ci_server] | Instantiates::Instantiated by | Nutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance] |
Nutanix Cluster [cmdb_ci_nutanix_cluster] | Managed by::Manages | Nutanix Prism Central [cmdb_ci_nutanix_prism_central] |
Dashboard
The dashboard contains reports that query the Configuration Management Database (CMDB) and display the results. The information is displayed only after the pattern has discovered the infrastructure.
To display the dashboard, navigate to
.After upgrading to Discovery Admin Workspace version 1.3.1 (August 2024 Store), you can navigate to and use the enhanced dashboard.

The reports on the dashboard provide the following information. They are listed in the table by the numbers shown in the graphic.