Assign additional manager assignments to an agent
-
- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Field Service Management
As a manager of a contractor company, you can assign additional manager role to the agents in your teams.
Before you begin
Role required: wm_ext_manager
Procedure
- Navigate to .
- Click Agents.
- From the Service Organization External Staffs list, click the agent profile to whom you want to assign manager role.
- Click Additional manager assignments.
- Select all the groups from the list you want to assign the agent as a manager.
- Click Save.
- Click Save.