Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.

  • Create various employee communications portal content including news articles, rich content microsites, announcements, banners, links to other content, and calendar events.
  • Leverage easy-to-use drag-and-drop, visual interfaces for creating, editing and previewing content before it's published.
  • Create notifications such as a mass email or short message service (SMS) to your employees.
  • Add urgency to your communications by creating and scheduling to-dos in the form of tasks.
  • Schedule and target your content to specific audiences with the option of making it available from specific start and end dates.
  • Deliver announcements and links to content on your employee's mobile devices.

Content Publishing components

Table 1. Content Publishing components
ComponentDescription
Content Library Your one-stop location for creating and publishing content for your employees in various content formats and publishing platforms.
Content classes List content items by platform.
Reusable components You can configure the following types of records to enable you to create and publish content more efficiently:
  • Audiences: A list of users who can see content based on conditions or criteria.
  • Block Content: Reusable rich text content.
  • Link Content: URLs or video links to use when creating content.
The following reusable components are pre-configured by the Content Admin:
  • Content destination: Defines the page and widget for publishing news articles.
  • Content Categories: Defines categories to organize news articles.
  • Reusable Articles: Lists news article templates.
    Note: This feature is only accessible to users with the sn_cd.content_template_owner role.
Schedule content Each piece of content is associated with schedule content record, which contains the information necessary for delivering the content to employees, such as where on your portal it should reside, the audience your information is directed to, who should approve (if applicable), and start and end dates.

Overview of the Content Library workflow