Set up Microsoft Exchange Online spoke
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- UpdatedJan 30, 2025
- 7 minutes to read
- Yokohama
- Now Platform Capabilities
Set up Microsoft Exchange Online spoke
Integrate the ServiceNow instance and Microsoft Exchange Online account by creating a custom OAuth application in Microsoft Exchange Online to authenticate ServiceNow requests.
Before you begin
- Request an Integration Hub subscription.
- Activate the Microsoft Exchange Online spoke.
- Role required: admin.
Register an application using the Microsoft Azure portal
Provide authorization to the ServiceNow instance by registering an application with Azure AD.
Before you begin
About this task
Procedure
Result
Register Microsoft Exchange Online as the OAuth provider
Register Microsoft Exchange Online as the OAuth provider so that the ServiceNow instance can request OAuth 2.0 tokens.
Before you begin
Role required: admin
About this task
Procedure
Create credential records for the Microsoft Exchange Online spoke
Authorize the Microsoft Exchange Online spoke actions by creating credential records for the application registered in the Microsoft Azure portal. The Microsoft Exchange Online connection and credential alias uses these credentials to authorize actions.
Before you begin
Role required: admin.
Procedure
Result
Create a credential record for the Microsoft Exchange Online spoke Mailbox actions
Create a credential record for the Microsoft Exchange Online spoke Mailbox actions. The Microsoft Exchange Online spoke connection and credential alias uses these credentials to authorize Mailbox actions.
Before you begin
- Make sure that MID Server is setup and configured
- Make sure that Power Shell with EXO V2 module is installed. This module is required for executing Mailbox management actions.
- Role required: admin
Procedure
Result
A Windows Credential record is created for the Microsoft Exchange Online spoke Mailbox actions.
Create connection records for the Microsoft Exchange Online spoke
Perform actions in Microsoft Exchange Online by creating connection records for your Microsoft Exchange Online account. The Microsoft Exchange Online spoke connection and credential alias uses these connections to perform actions.
Before you begin
Role required: admin.
Procedure
Result
Create a connection record for the Microsoft Exchange Online spoke Mailbox actions
Create a connection record for your Microsoft Exchange Online spoke Mailbox actions. The Microsoft Exchange Online spoke connection and credential aliases use these connections to perform only Mailbox actions.
Before you begin
- Make sure that MID Server is setup and configured
- Make sure that Power Shell with EXO V2 module is installed. This module is required for executing Mailbox management actions.
- Role required: admin
Procedure
Result
A connection record is created for Microsoft Exchange Online spoke Mailbox actions.
On this page
- Register an application using the Microsoft Azure portal
- Register
Microsoft Exchange Online as the OAuth provider
- Create credential records for the
Microsoft Exchange Online
spoke
- Create a credential record for the Microsoft Exchange Online spoke Mailbox
actions
- Create connection records for the
Microsoft Exchange Online
spoke
- Create a connection record for the
Microsoft Exchange Online
spoke Mailbox actions