The GlideSPScriptable API provides methods to interact with data and perform record operations in Service Portal widgets.

You access GlideSPScriptable methods by using the global $sp object.

GlideSPScriptable - canReadRecord(GlideRecord now_GR)

Returns true if the user can read the specified GlideRecord.

If the record type is kb_knowledge, sc_cat_item, or sc_category, the method checks if the user can view the item.

Table 1. Parameters
Name Type Description
now_GR GlideRecord The GlideRecord to check.
Table 2. Returns
Type Description
Boolean True if the record is valid and readable.

Example

Server script

//Server script
data.items = [];
data.userName = gs.getUserDisplayName();
var now_GR = new GlideRecord("sc_cat_item");
now_GR.query();
while(now_GR.next() && data.items.length < 10) {
    if ($sp.canReadRecord(now_GR)) {
    data.items.push(now_GR.getDisplayValue("name"));
    }
}

//HTML template
<div class="panel panel-default">
    <div class="panel-heading">Hi, {{c.data.userName}}!</div>
    <div class="panel-body">
        Here are some things you can order:
        <ul><li ng-repeat="item in c.data.items">{{item}}</li></ul>
    </div>
</div>

GlideSPScriptable - canReadRecord(String table, String sysId)

Returns true if the user can read the specified GlideRecord.

If the record type is kb_knowledge, sc_cat_item, or sc_category, the method checks if the user can view the item.

Table 3. Parameters
Name Type Description
table String Name of the table to query.
sysId String Sys_id of the record to query.
Table 4. Returns
Type Description
Boolean True if the record is valid and readable.

GlideSPScriptable - canSeePage(String pageID)

Returns true if the currently logged in user has permission to view the specified page.

The system determines permission using roles and user criteria. For more information, see Configure page security by role and User criteria for Service Portal.

Table 5. Parameters
Name Type Description
pageID String Page ID from the Pages [sp_page] table.
Table 6. Returns
Type Description
Boolean Flag that indicates whether the currently logged in user has permissions to view the specified page. Values include:
  • true: The user can view the page.
  • false: Either the user cannot view the page, the given pageID is not valid, or the user is not logged in.

Example

This example adds a condition to the Knowledge menu item in the SP Header Menu to only show the menu item to users who have permission to view the kb_view2 page.

GlideSPScriptable.canSeePage("kb_view2")

GlideSPScriptable - getCatalogItem(String sysId)

Returns a model and view model for a sc_cat_item or sc_cat_item_guide.

This method is deprecated. Use the getCatalogItem(String sysId, Boolean isOrdering) method instead. This method calls the getCatalogItem(String sysId, Boolean isOrdering) method with the isOrdering parameter set to false, which means that write roles security checking is done.

This method is a quick way to get the data necessary to render and order a catalog item using <sp-model />. If you just need to get a catalog item to show its picture or name, use GlideRecord to query the sc_cat_item table.

Table 7. Parameters
Name Type Description
sysId String The sys_id of the catalog item (sc_cat_item) or order guide (sc_cat_item_guide).
Table 8. Returns
Type Description
Object An object containing the catalog item variable model, view, sections, pricing, and client scripts.

Example

// Server script
(function() {
    var sys_id = $sp.getParameter("sys_id")
    data.catItem = $sp.getCatalogItem(sys_id);
})();

// Client script
function($http, spUtil) {
    var c = this;
    var submitting = false;
    c.getIt = function() {
        if (submitting) return;
        $http.post(spUtil.getURL('sc_cat_item'), c.data.catItem).success(function(response) {
            if (response.answer) {
                c.req = response.answer;
                c.req.page = c.req.table == 'sc_request' ? 'sc_request' : 'ticket';
            }
        });
    }
}

//SCSS
.img-bg {
    padding: 5px;
    background-color: $brand-primary;
}

.img-responsive {
    margin: 0 auto;
}

.cat-icon {
    display: block;
    margin: -40px auto 0;
}

// HTML template
<div class="col-sm-4">
  <div class="panel panel-default">
    <div class="img-bg">
      <img ng-src="{{::data.catItem.picture}}" class="img-responsive" />
    </div>
    <span class="cat-icon fa fa-stack fa-lg fa-3x hidden-xs">
      <i class="fa fa-circle fa-stack-2x text-success"></i>
      <i class="fa fa-desktop fa-stack-1x fa-inverse"></i>
    </span>
    <div class="panel-body">
      <p class="lead text-center">{{::data.catItem.name}}</p>
      <ul class="list-unstyled">
        <li class="text-center" ng-if="::data.catItem.price">${Price}: {{::data.catItem.price}}</li>
      </ul>
      <sp-model form-model="::data.catItem" mandatory="mandatory"></sp-model>
      <p ng-if="c.req" class="text-center text-success">
        ${Request created!} <a href="?id={{c.req.page}}&table={{c.req.table}}&sys_id={{c.req.sys_id}}">{{c.req.number}}</a>
      </p>
      <button ng-if="!c.req" class="btn btn-default btn-block" ng-click="c.getIt()">${Get it}</button>
    </div>
  </div>
</div>

GlideSPScriptable - getCatalogItem(String sysId, Boolean isOrdering)

Returns a model and view model for a sc_cat_item or sc_cat_item_guide.

Table 9. Parameters
Name Type Description
sysId String The sys_id of the catalog item (sc_cat_item) or order guide (sc_cat_item_guide).
isOrdering Boolean When true, uses create roles security check. When false, uses write roles security check.

When users are ordering an item or have it in their cart, check using the create roles.

If users are not ordering, for example, somebody is looking at a requested item to see the variables associated with that item, then check using the write roles.
Table 10. Returns
Type Description
Object An object containing the catalog item variable model, view, sections, pricing, and client scripts.

GlideSPScriptable - getDisplayValue(String fieldName)

Returns the display value of the specified field (if it exists and has a value) from either the widget's sp_instance or the sp_portal record.

Table 11. Parameters
Name Type Description
fieldName String Name of the field
Table 12. Returns
Type Description
String The display value from either the sp_instance or sp_portal record.

Example

//Server script
(function() {
    data.title = $sp.getDisplayValue("title");
    data.catalog = $sp.getDisplayValue("sc_catalog");
})();

//HTML template
<div>
    <h1>sp_instance.title: {{::data.title}}</h1>
    <h1>sp_portal.sc_catalog: {{::data.catalog}}</h1>
</div>

GlideSPScriptable - getField(GlideRecord now_GR, String fieldName)

Returns information about the specified field in the specified GlideRecord.

Table 13. Parameters
Name Type Description
now_GR GlideRecord The GlideRecord to check
fieldName String The field to find information for
Table 14. Returns
Type Description
Object An object containing the field's label, value, displayValue, and type. Returns null if the GlideRecord of field name are not valid, or if the field is not readable.

GlideSPScriptable - getFields(GlideRecord now_GR, String fieldNames)

Checks the specified list of field names, and returns an array of valid field names.

Table 15. Parameters
Name Type Description
now_GR GlideRecord The GlideRecord to check
field Names String A comma separated list of field names.
Table 16. Returns
Type Description
Array An array of valid fields.

GlideSPScriptable - getFieldsObject(GlideRecord now_GR, String fieldNames)

Checks the specified list of field names and returns an object of valid field names.

Table 17. Parameters
Name Type Description
now_GR GlideRecord The GlideRecord to check
field Names String A comma separated list of field names.
Table 18. Returns
Type Description
Object An object containing valid field names.

GlideSPScriptable - getForm(String tableName, String sysId)

Return the form associated with the passed table name and record sys_id.

Note: The method enforces cross-scope access privileges to the specified table and associated record.
Table 19. Parameters
Name Type Description
tableName String Name of the table in which the form resides.
sysId String Sys_id of the form.
Table 20. Returns
Type Description
Object Requested form.

Example

var sp = new GlideSPScriptable('');
var res = sp.getForm('sys_user', '6816f79cc0a8016401c5a33be04be441');    // User sys ID information
gs.info('Name: ' + res._fields.name.value);
gs.info('E-mail: ' + res._fields.email.value);

Output:

Name: Harry Jones
 E-mail: harryjones@gmail.com

GlideSPScriptable - getKBCategoryArticles(String sys_id, Number limit)

Returns KB articles in the specified category and its subcategories.

To avoid performance issues, do not use this method to return articles in large categories or articles with inline images. Instead, use getKBArticleSummaries().

Table 21. Parameters
Name Type Description
sys_id String Sys_id of the KB article category.
limit Number Maximum number of KB articles returned.
Table 22. Returns
Type Description
Array The articles within the category and its subcategories with:
  • A workflow_state of published.
  • A valid_to date greater than or equal to the current date.

Example

//Server script 
(function() {
    data.kbs = $sp.getKBCategoryArticles("0ac1bf8bff0221009b20ffffffffffec", 5);
})();

//HTML template
<div>
articles: {{::data.kbs}}
</div>

GlideSPScriptable - getKBCategoryArticleSummaries(String sys_id, Number limit, Number maxChars)

Returns Knowledge Base article summaries in the specified category and its subcategories.

Table 23. Parameters
Name Type Description
sys_id String Sys_id of the KB article category.
limit Number Maximum number of KB articles returned.
maxChars Number Maximum number of characters to return from the article text. For full article text, set the value to -1.
Table 24. Returns
Type Description
Array The articles within the category and its subcategories with:
  • A workflow_state of published.
  • A valid_to date greater than or equal to the current date.

Example

//Server script 
(function() {
    data.summary = $sp.getKBCategoryArticleSummaries("0ac1bf8bff0221009b20ffffffffffec", 5, 200);
})();

//HTML template
<div>
articles: {{::data.summary}}
</div>

GlideSPScriptable - getKBCount(String sys_id)

Returns the number of articles in the defined Knowledge Base.

Table 25. Parameters
Name Type Description
sys_id String Sys_id of a Knowledge Base record.
Table 26. Returns
Type Description
Number Number of knowledge articles in the defined Knowledge Base with:
  • A workflow_state of published.
  • A valid_to date greater than or equal to the current date.

Example

//Server script 
(function() {
    data.count = $sp.getKBCount("a7e8a78bff0221009b20ffffffffff17");
})();

//HTML template
<div>
articles: {{::data.count}}
</div>

GlideSPScriptable - getListColumns(String tableName, String view)

Returns a list of the specified table's columns in the specified view.

Table 27. Parameters
Name Type Description
tableName String Name of the table
view String The view by which to filter the columns
Table 28. Returns
Type Description
Object An object containing the column names.

GlideSPScriptable - getMenuItems(String sysId)

Returns an array of menu items for the specified instance.

Table 29. Parameters
Name Type Description
sysId String sysId of the instance
Table 30. Returns
Type Description
Array Menu items for the specified instance

GlideSPScriptable - getMenuHREF(GlideRecord page)

Returns the (?id=) portion of the URL based on the sp_menu type.

Table 31. Parameters
Name Type Description
page GlideRecord The page
Table 32. Returns
Type Description
String The href portion of the URL.

GlideSPScriptable - getParameter(String name)

Returns the value of the specified parameter.

Table 33. Parameters
Name Type Description
name String The name of the key from the query string or post body.
Table 34. Returns
Type Description
Object Returns the specified parameter as an object. Returns null if there is no request, JSON request, or widget.

GlideSPScriptable - getPortalRecord()

Returns the portal record from the Service Portals [sp_portal] table.

Table 35. Parameters
Name Type Description
None
Table 36. Returns
Type Description
GlideRecord The portal record for the current portal from the Service Portals [sp_portal] table.

Example

//Server script
(function() {
    var portalGr = $sp.getPortalRecord();
    data.logo = portalGr.getDisplayValue("logo");
    data.homepage = portalGr.getDisplayValue("homepage.id");
})();

//HTML template
<div>
    <img ng-src="{{::c.data.logo}}" />
    <a href="?id={{::c.data.homepage}}">Click here to go home</a>
</div>

GlideSPScriptable - getRecord(String table, String sys_id)

If parameters are provided, returns the GlideRecord identified by the provided table and Sys ID. If no parameters are provided, returns the record identified by the current URL.

Table 37. Parameters
Name Type Description
table String Optional. The table of the record to return. If no parameters are included, returns the table and Sys ID identified by the current URL.
sys_id String Optional. The Sys ID of the record to return. If no parameters are included, returns the record identified by the current URL.
Table 38. Returns
Type Description
GlideRecord If parameters are provided, returns the record identified by the provided table and Sys ID.

If no parameters are provided, returns the record identified by the current URL.

Returns null if the widget is embedded by another widget, or if the record for the provided parameters is not found.

Example

//Server script 
(function(){ 
var now_GR = $sp.getRecord(); 
data.tableLabel = now_GR.getLabel(); 
})(); 

//HTML template 
<div class="panel-heading"> 
<h4 class="panel-title">${{{data.tableLabel}} details}</h4> 
</div>

GlideSPScriptable - getRecordDisplayValues(Object data, GlideRecord from, String names)

Copies display values for the specified fields into the data parameter.

Table 39. Parameters
Name Type Description
data Object The display values for the specified fields are copied to this object.
from GlideRecord The GlideRecord to process.
names String A comma-separated list of field names.
Table 40. Returns
Type Description
void

GlideSPScriptable - getRecordElements(Object data, GlideRecord from, String names)

For the specified fields, copies the element's name, display value, and value into the data parameter.

Table 41. Parameters
Name Type Description
data Object The element's name, display value, and value for the specified fields are copied to this object.
from GlideRecord The GlideRecord to process.
names String A comma-separated list of field names.
Table 42. Returns
Type Description
void

GlideSPScriptable - getRecordValues(Object data, GlideRecord from, String names)

Copies values for the specified field names from the GlideRecord into the data parameter.

Table 43. Parameters
Name Type Description
data Object The value for the specified fields are copied to this object.
from GlideRecord The GlideRecord to process.
names String A comma-separated list of field names.
Table 44. Returns
Type Description
void

GlideSPScriptable - getRecordVariables(GlideRecord now_GR, Boolean includeNilResponses)

Returns Service Catalog variables associated with a record in String format.

Table 45. Parameters
Name Type Description
now_GR GlideRecord The record to retrieve Service Catalog variables for. Must be a record with Service Catalog variables defined, such as a requested item [sc_req_item] record or an incident submitted through a record producer.
includeNilResponses Boolean Optional. If true, the API includes variables with no user-defined value.
Table 46. Returns
Type Description
String Service Catalog variables associated with the record.

Example

//Server script 
(function() {
var itemsGR = new GlideRecord("sc_req_item");
itemsGR.get('585d1bc44f4f13008a959a211310c77d');
	
data.scVars = $sp.getRecordVariables(itemsGR);

})();

//HTML template
<div>
Requested item variables: {{::data.scVars}}
</div>

Output:

Requested item variables: [
  {
    "display_value":"MetroPCS",
    "name":"carrier",
    "visible_summary":true,
    "id":"585d1bc44f4f13008a959a211310c77c",
    "label":"Allocated carrier",
    "type":"5",
    "value":"metropcs",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"Unlimited",
    "name":"data_plan",
    "visible_summary":true,
    "id":"d05d1bc44f4f13008a959a211310c77c",
    "label":"Monthly data allowance",
    "type":"5",
    "value":"unlimited",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"12 Months",
    "name":"duration",
    "visible_summary":true,
    "id":"d85d1bc44f4f13008a959a211310c77c",
    "label":"Contract duration",
    "type":"5",
    "value":"twelve_months",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"Slate",
    "name":"color",
    "visible_summary":true,
    "id":"545d1bc44f4f13008a959a211310c77c",
    "label":"Color",
    "type":"5",
    "value":"slate",
    "visible_standalone":true,
    "visible_guide":true
  },
  {"display_value":"64GB",
    "name":"storage",
    "visible_summary":true,
    "id":"d45d1bc44f4f13008a959a211310c77c",
    "label":"Storage",
    "type":"5",
    "value":"sixtyfour",
    "visible_standalone":true,
    "visible_guide":true
  }
]

GlideSPScriptable - getRecordVariablesArray(GlideRecord now_GR, Boolean includeNilResponses)

Returns an array of Service Catalog variables associated with a record.

Table 47. Parameters
Name Type Description
now_GR GlideRecord The record to retrieve Service Catalog variables for. Must be a record with Service Catalog variables defined, such as a requested item [sc_req_item] record or an incident submitted through a record producer.
includeNilResponses Boolean Optional. If true, the API includes variables with no user-defined value.
Table 48. Returns
Type Description
Object Array of Service Catalog variables associated with the record.

Example

//Server script 
(function() {
var itemsGR = new GlideRecord("sc_req_item");
itemsGR.get('585d1bc44f4f13008a959a211310c77d');
	
data.scVars = $sp.getRecordVariablesArray(itemsGR);

})();

//HTML template
<div>
Requested item variables: {{::data.scVars}}
</div>

Output:

Requested item variables: [
  {
    "display_value":"MetroPCS",
    "name":"carrier",
    "visible_summary":true,
    "id":"585d1bc44f4f13008a959a211310c77c",
    "label":"Allocated carrier",
    "type":"5",
    "value":"metropcs",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"Unlimited",
    "name":"data_plan",
    "visible_summary":true,
    "id":"d05d1bc44f4f13008a959a211310c77c",
    "label":"Monthly data allowance",
    "type":"5",
    "value":"unlimited",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"12 Months",
    "name":"duration",
    "visible_summary":true,
    "id":"d85d1bc44f4f13008a959a211310c77c",
    "label":"Contract duration",
    "type":"5",
    "value":"twelve_months",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"Slate",
    "name":"color",
    "visible_summary":true,
    "id":"545d1bc44f4f13008a959a211310c77c",
    "label":"Color",
    "type":"5",
    "value":"slate",
    "visible_standalone":true,
    "visible_guide":true
  },
  {"display_value":"64GB",
    "name":"storage",
    "visible_summary":true,
    "id":"d45d1bc44f4f13008a959a211310c77c",
    "label":"Storage",
    "type":"5",
    "value":"sixtyfour",
    "visible_standalone":true,
    "visible_guide":true
  }
]

GlideSPScriptable - getStream(String table, String sysId)

Gets the activity stream for the specified record. This method works on tables that extend the task table.

Table 49. Parameters
Name Type Description
table String The table name
sysID String The sys_id of the record
Table 50. Returns
Type Description
Object If a table extending the task table is specified, contains the display_value, sys_id, short_description,number, entries, user_sys_id, user_full_name, user_login, label, table, and journal_fields properties; otherwise contains the table and sys_id properties.
Note: The user_login property contains the User ID of the current user. The user_sys_id and iser_full_name properties reference the creator of the queried record.

GlideSPScriptable - getUserInitials()

Returns the user's initials.

Table 51. Parameters
Name Type Description
None
Table 52. Returns
Type Description
String The user's initials

GlideSPScriptable - getValue(String name)

Returns the named value of the JSON request, instance, or portal.

Table 53. Parameters
Name Type Description
name String Name of the JSON request, instance, or portal.
Table 54. Returns
Type Description
Object Value of the specified parameter. Null if the specified entity does not exist or has no such parameter.

Example

//Server script
(function() {
    data.title = $sp.getValue("title");
    data.catalog = $sp.getValue("sc_catalog");
})();

//HTML templage
<div>
    <h1>sp_instance.title: {{::data.title}}</h1>
    <h1>sp_portal.sc_catalog: {{::data.catalog}}</h1>
</div>

GlideSPScriptable - getValues(Object data, String names)

Copies values from the request or instance to the data parameter.

Table 55. Parameters
Name Type Description
data Object Receives the parameter values.
names String Comma-separated string of field names.
Table 56. Returns
Type Description
void

GlideSPScriptable - getVariablesArray(Boolean includeNilResponses)

Returns an array of Service Catalog variables associated with the record in the URL.

For example, if the URL includes the parameters id=form&table=sc_req_item&sys_id=832e9620db4f330083766b984b9619cf, the API returns the variables associated with the given record in the Requested item [sc_req_item] table. Must be a record with Service Catalog variables defined, such as a requested item [sc_req_item] record or an incident submitted through a record producer.

Table 57. Parameters
Name Type Description
includeNilResponses Boolean Optional. If true, the API includes variables with no user-defined value.
Table 58. Returns
Type Description
Object Array of variables associated with the table.

Example

//Server script 
(function() {	
data.scVars = $sp.getVariablesArray();
})();

//HTML template
<div
Current record variables: {{::data.scVars}}
</div>

Output:

Current record variables: [
  {
    "display_value":"unlimited",
    "name":"data","visible_summary":
    true,"id":"472e5620db4f330083766b984b96198a",
    "label":"Data",
    "type":"6",
    "value":"unlimited",
    "visible_standalone":true,
    "visible_guide":true
  },
  {
    "display_value":"Black",
    "name":"color",
    "visible_summary":true,
    "id":"c72e5620db4f330083766b984b96198a",
    "label":"Color",
    "type":"6",
    "value":"Black",
    "visible_standalone":true,
    "visible_guide":true
  }
]

GlideSPScriptable - getWidget(String sysID, Object options)

Gets a widget by id or sys_id, executes that widget's server script using the provided options, then returns the widget model.

Table 59. Parameters
Name Type Description
sysID String The widget sys_id or widget_id
options Object An object to pass to the widget's server script. Refer to this object as options in your server script.
Note: Any options passed into this function will only be available in the embedded widget's server script on the first execution of that script. Any subsequent calls into the server script from the embedded widget will not contain the object properties passed in.
Table 60. Returns
Type Description
Object A widget model to be used with sp-widget.

Example

//Server script
data.myWidget = $sp.getWidget('widget_id', {p1: param1, p2: param2});

//HTML
<sp-widget widget="c.data.myWidget"></sp-widget>

GlideSPScriptable - isRTLEnabled()

Checks whether the associated portal is enabled for right-to-left language (RTL) and whether the current user's language is directionally RTL.

Use this method to determine if there’s a need for a RTL-specific CSS in the portal UI.

Table 61. Parameters
Name Type Description
None
Table 62. Returns
Type Description
Boolean Flag that indicates whether the RTL flag is enabled and the current user's session language is directionally RTL.

Possible values:

  • true: The RTL flag is enabled.
  • false: The RTL flag isn’t enabled.

Data type: Boolean

Example

The following code example shows how to use this method to determine the type of icon to display on the portal page.

// Server script  
(function() {
  data.isRTLEnabled = $sp.isRTLEnabled();
 })(); 

// HTML template 
<div> <i ng-class="c.data.isRTLEnabled ? 'fa fa-arrow-right' : 'fa fa-arrow-left'"></i> </div>

GlideSPScriptable - isUserCriteriaEnabled()

Returns true if user criteria is enabled.

This method returns true if the Service Portal User Criteria Support plugin (com.glide.service-portal.user-criteria) is active and the Enable use of User Criteria records instead of Roles fields for Service Portal entitlements (glide.service_portal.user_criteria_enabled) system property is set to true.

Table 63. Parameters
Name Type Description
None
Table 64. Returns
Type Description
Boolean True if user criteria is enabled.

GlideSPScriptable - log(Object message)

Logs output to the Service Portal Log Entries [sp_log] table. The logged in user must have the sp_admin or admin role.

Table 65. Parameters
Name Type Description
message Object JavaScript object or string representing the message to send as output on a Service Portal page.
Table 66. Returns
Type Description
None

Example

The following example shows how to log a predefined error if it occurs.

var demo_data = null;
var params = null;
if (gr.getValue("demo_data")) {
   try {
	demo_data = JSON.parse(gr.getValue("demo_data"));
	params = (demo_data.options) ? demo_data.options : null;
	} catch(e) {
	$sp.log(e);
   }
}

GlideSPScriptable - mapUrlToSPUrl(String url)

Transforms a URL requesting a list or form in the platform UI into the URL of the corresponding id=list or id=form Service Portal page.

Use this method to perform tasks such as redirecting a user after login to the correct Service Portal page when they request a platform UI form or list URL. Note that the id=list and id=form page targets are not customizable.
Note: Table, sys_id, and sysparm_query values are preserved from the original URL; sysparm_view is not.
Table 67. Parameters
Name Type Description
url String Platform UI URL
Table 68. Returns
Type Description
String Transformed Service Portal URL.

If the passed-in URL does not request a list or a form in the platform UI, a null value is returned.

Example

List example

GlideSPScriptable().mapUrlToSPUrl("http://demo.service-now.com/task_list.do?sysparm_userpref_module=1523b8d4c611227b00be8216ec331b9a&sysparm_query=assigned_to=javascript:getMyAssignments()&sysparm_clear_stack=true"))

Returns

id=list&table=task&filter=assigned_to=javascript:getMyAssignments()&sys_id=&v=

Example

Form example

GlideSPScriptable().mapUrlToSPUrl("incident.do?sys_id=12bc12bc12bc12bc12bc12bc12bc12bc")

Returns

id=form&table=incident&filter=&sys_id=12bc12bc12bc12bc12bc12bc12bc12bc&v=

GlideSPScriptable - userCanSeeSearchSourceByCriteria(String searchSourceID)

Returns true if the current user can see a search source specified by the searchSourceID.

Returns true if the user is not restricted by user criteria. For more detail on how user criteria affects Service Portal assets, see User criteria for Service Portal.
Note: This method does not evaluate role-based permissions of the search source, and should only be used if User Criteria is enabled.
Table 69. Parameters
Name Type Description
searchSourceID String Sys_id of the search source record.
Table 70. Returns
Type Description
Boolean True if current user has read access to the search source.