Version history for the Product Inventory Advanced application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 8.1.0 - May 2025
Enabled the customer personas to directly access the Product Inventory using the Business portal by providing the list view.
Version 7.4.0 - February 2025
  • Added Specification Class column to product inventory related list to enable users to identify the specification type of the PI
  • Enabled pricing and subscription fields configuration on Product inventory entity definitions
Version 7.2.0 - November 2024
New: Product Inventory MACD: Modify, Disconnect, Suspend and Resume, Create quote from Product Inventory​. With this release, enterprises now have access to product inventory data from the customer account page via a related list. From this list, MACD flows can be initiated to create change orders or quotes for product reconfiguration or DSR (disconnect, suspend, resume) activities.
Version 7.1.1 - August 2024
  • New: Product Inventory related changes to support creation and fulfillment of product offer bundles with spec/spec hierarchy
  • Changed: Changes to support TMF 637 API: realizingService is updated to array of objects in the schema
Version 7.0.1 - May 2024
Changed: Adding the capability to update product inventory when product spec is updated and a new version rolled out through API.
Version 6.0.0 - February 2024
  • New:
    • Pricing related changes
    • Support Configuration UI functionality
  • Fixed: External ID related issue fixed
Version 5.0.0 - November 2023
  • New:
    • Move API code to the new telecommunications application (sn_om_tmt)
    • Ingest service order with external product inventory id in related item object and add external id for related item view in platform and workspace
  • Fixed: Fix included to support parent order line with no-change action with child order line item with suspend action
Version 4.0.0 - August 2023
  • New:
    • TMF641 Service Order Spoke (Southbound Actions)
    • Support External inventory ID in order
    • Support suspend and restore action for product and service order
    • Cancel child domain orders when parent domain order is cancelled manually
Version 3.0.0 - February 2023
  • Changed: Internal optimization to align to NOW engineering standards
  • Fixed: Resolved various reported issues.
Version 2.0.1 - November 2022
  • Changed: Internal optimization to align to NOW engineering standards
  • Fixed: Resolved various reported issues.
Version 2.0.0 - August 2022
New: Supports catalog versioning and horizontal relationships for product inventory
Version 1.0.1 - June 2022
Changed: Updated to account for address relationship change by horizontal OM team.
Version 1.0.0 - February 2022
Product Inventory Advanced introduces a product inventory and product characteristics tables to store instances of products that have been delivered to customers, and an API called the Product Inventory Open API to allow product inventory to be created or retrieved programmatically.