Version history for the Process Mining for Telecommunications application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 5.0.0 - February 2024
Fixed: Change to support platform capabilities.
Version 4.0.0 - August 2023

Dependent app.

Changed label to Process Mining and set content pack as true for process optimization.

Version 3.0.0 - February 2023
Changed: Internal optimization to align to NOW engineering standards.
Version 2.0.1 - November 2022
Changed: Internal optimization to align to NOW engineering standards
Version 2.0.0 - August 2022 (compatible with Tokyo)
Changed: Dependency apps
Version 1.0.1 - August 2022 (compatible with San Diego)
Changed: The underlying version of Process Mining has been updated to the most recent version of Process Mining.
Version 1.0.0 - September 2021
Provides insight to order management process owners about order fulfillment process inefficiencies.