Store - Telecommunications Service Management release notes

The ServiceNow Store contains Telecommunications Service Management applications.

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.

Latest releases for Telecommunications Service Management

eBonding for Telecommunications Customers (v1.0.0)
  • Enables enterprise customers to request services from their telecommunications service provider and track delivery of those services from their own IT Service Portal.
eBonding for Telecommunications Service Providers (v1.0.0)
  • Enables telecommunications service providers to offer enterprise customers a differentiated service experience by allowing the enterprise customer to consume and monitor provider service delivery from their own IT Service Portal.
Telecommunications Assurance Workflows (v1.0.0)
  • The Telecommunications Assurance Workflows application includes five workflows that enhance the Incident Management application in the Telecommunications Service Management product for incidents which originate from alarms from network management systems.