Version history for the Security Operations Performance Analytics for Security Incident Response on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 10.5.2 - May 2025
Fixed: "Daily data collection" was incorrectly configured with a "Relative start" of 15, and conditions for certain Indicator Sources are incorrect ("Closed on Yesterday", "Opened on Yesterday".)
Version 10.5.1 - November 2024
Fixed: Resolved the Incorrect conditions on the indicator source SI. Open in Performance Analytics for Security Incident Response App version 10.4.2.
Version 10.4.2 - May 2024
  • Changed: Deprecated the old Performance Analytics dashboards
  • Fixed: Updated indicator sources from today to yesterday
Version 10.4.0 - February 2024
Changed: A few dashboard widgets have been migrated to Next Experience.
Version 10.3.11 - January 2024

New: The Security Incident Manager (sn_si.manager) role doesn't have access to view a few widgets on the Security Incident Manager Overview dashboard.

Version 10.3.9 - December 2023
Fixed: The Security Incident Manager (sn_si.manager) was unable to view widgets on the Security Incident Manager Overview dashboard on Utah or higher versions.
Version 10.3.6 - May 2023
New: You can now view all the CISO and Manager Performance Analytics (PA) dashboards on the Security Incident Response Workspace.
Version 10.3.4 - February 2023
New: Added supporting changes to display all the Performance Analytics (PA) dashboards on the Security Incident Response Workspace.
Version 10.0.0 - March 2020
  • Fixed:
    • Formula updated for calculating Closed Security Incidents per Analyst in the Security Operations Efficiency dashboard.
    • To enable the solution, an administrator can navigate to Performance Analytics > Guided Setup, click Get Started, and then scroll to the section for Security Incident Response. https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/security-operations/secops-sir-rn.html
Version 9.0.0 - November 2019
  • Fixed: Minor Bug fixes since July Q3 Release for Security Operations Efficiency Dashboard.
  • To enable the solution, an administrator can navigate to Performance Analytics > Guided Setup, click Get Started, and then scroll to the section for Security Incident Response.
Version 8.0.11 - July 2019
  • New: Recertified for New York
  • Fixed: Minor bug fixes
Version 8.0.9 - June 2019
To enable the solution, an administrator can navigate to Performance Analytics > Guided Setup, click Get Started, and then scroll to the section for Security Incident Response.