Appointment calendar component release notes
- UpdatedJun 5, 2025
- 4 minutes to read
Version history for the Appointment calendar component application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 24.2.5 - June 2025
- Fixed the issue where clicking the "Next available slot" button did not redirect users to the intended time slot.
- Version 24.2.4 - February 2025
-
- Fixed bugs:
- Fixed CSS issues
- Fixed accessibility issues
- Fixed bugs:
- Version 24.1.1 - November 2024
-
- New Features:
- Slot Categorization:
- Introduced the ability to categorize appointment slots for improved organization.
- Admin can now assign categories such as recommended, General etc to each appointment slot.
- Similarly categorized slots will be grouped together.
- Slots left without any category will be categorised as others automatically if categorization feature is configured.
- OOB offering for categorisation is "Time of the day" i.e. Morning, Afternoon, Evening etc.
- Time duration ( example 9:00 AM-12:30PM), can be included.
- Icons can be associated with the category.
- Reflow is supported.
- Contextual Tags:
- Introduced the ability to provide contextual tags to each appointment slot.
- Two primary tag support is provided.
- Maximum 2 primary tags can be provided.
- Tooltip support for primary tags in case of truncation.
- Primary Tags can be colour coded.
- Icons can be associated with the primary tags.
- Secondary information can be provided inside the slot.
- Tooltip support for secondary information inside slots in case of truncation.
- Reflow is supported.
- Calendar data picker component support for available dates:
- Monthly view- Demarcate the available dates with non available dates in monthly view where minimum 1 slot is available.
- Day view- Show available slots highlighted, unavailable slots greyed out.
- Toggle setting in UIB by admin in appointment calendar under view settings to switch on/off available/non available date demarcation.
- See all dates disabled before current dates (UIB Label- Disable dates before today's date)
- See all dates disabled and greyed out that are not available (availability of minimum 1 slot per date should be there to not disable the date) (UIB label - Disable dates with no slots.
- This functionality is applicable in day mobile and day view.
- Provision of an option to select no. of slot pills available in a single row:
- By default the number of slot pills available will be 3.
- The number of slot pills can be configured to 1 or 2 in day mobile view.
- Support multiple selection in Appointment calendar:
- Allow selection of one or more slots across days in appointment calendar
- If multiple slot selection is configured, agent can select one or more slots by clicking on the slots.
- Deselection of selected slot will happen if the agent clicks on the selected slot again.
- Propose button and preview will appear in case multiple selection of slots feature is configured.
- Schedule/reschedule button will appear along with Propose if multiple selection of slots feature is configured and only one slot is selected.
- In case more than one slot is selected (not applicable in case of a scheduled slot), only propose button will appear.
- No. of slots selected slots will appear with propose button.
- Propose is a OOB offering and is a label that can be changed.
- Preview of the multiple selected slots can be seen.
- Multiple/all selected slots can be removed through preview.
- Reflow is supported.
- If a slot is selected in day mobile view and the selected slot (multiple or single) will move up to show in the showed rows. (Showed rows are configurable).
- Slot Categorization:
- New Features:
- Version 24.0.0 - August 2024
-
- Reflow for appointment calendar:
- Our current workspaces are not accessible for customers with Low-Vision who demand browser zoom/Reflow support. The workspaces don't support Reflow of component when either zoomed up to 400% or webpage screen is reduced and doesn't conform to WCAG 2.1 AA Guidelines for Reflow 1.4.10.
- Target user personas that will benefit from accessibility:
- Needs more than color affordances
- Needs high contrast views
- Needs to access content with mobile devices
- Needs to access content with a screen reader
- Needs to access content with a keyboard
- Needs to magnify content
- Reflow support for appointment calendar typically refers to the ability of the appointment calendar layout to adjust dynamically based on the size of the screen or window. This is very useful on devices with varying screen sizes or orientations.
- Understanding Reflow Support
- Reflow support ensures the appointment calendar adapts seamlessly when the device is rotated, optimizing the display for both portrait and landscape orientations.
-
- Event Display: It can rearrange how slots are displayed, potentially collapsing or expanding event details based on available screen space.
- Desktop: On larger screens, an appointment calendar displays multiple slots without scrolling horizontally. Reflow support ensures that as the window size changes, the appointment calendar adjusts to maintain usability and readability.
- Font Size: Reflow support can adjust font sizes and spacing between elements to optimize readability without compromising the overall layout
- Event Display: It can rearrange how slots are displayed, potentially collapsing or expanding event details based on available screen space.
- Appointment calendar after reflow implementation has accordion and the view is vertical for slots for scheduling.
- Reflow for appointment calendar:
- Version 23.0.0 - May 2023
-
- New:
- Enables the user to configure the title for the events.
- Enables the user to configure the number of events to be shown in raw form for DAY VIEW.
- Fixed: Fixed the context date issue.
- New:
- Version 22.2.0 - February 2023
-
- Changed: Updated the theme variables to support VA environments.
- Fixed: The scroll behaviour in VA
- New: Added logic to recalculate the date range when the timezone get changed.
- Version 22.1.0 - November 2022
- New: Added support for internationalization and localization
- Version 22.0.3 - September 2022
- Fixed the localization issue.