Version history for the AI Search for Next Experience on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 4.0.6 - March 2025
  • Fixed:
    • Security bug for ACL bypass
    • Enable/disable AI Search for Next Experience button correctly
Version 4.0.4 - November 2024
  • Changed:
    • Fixed Sandbox Access security issue
    • Show Catalog Items in Recently Clicked Suggestions in Global Search
    • Open par results by clicking on them from global search
Version 4.0.0 - May 2024
New: Add three Platform Analytics tables (Dashboards, Data Visualizations, and KPIs) to global search results page.
Version 3.0.7 - February 2024
  • Fixed:
    • Unable to see facet filter even though configuration is correct
    • Search application not available to migrate if searchEnabled property value has additional spaces
    • Zing to AIS migration failing when there are invalid search sources
    • I18n issue: Zing to AI search contains hardcoded string
Version 3.0.5 - September 2023
  • Fixed:
    • sys_ux_section file removed from the AI Search for Next Experience app
    • Migration tool now considers child tables during migration
Version 3.0.1 - May 2023
  • New in v3.0:
    • Support Genius Results in AI Search for Next Experience. To learn about Genius Results and the existing Genius Result configurations that AI Search supports, please visit https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/ai-search/concept/genius-results-ais.html.
    • Support cross-table facets in AI Search for Next Experience to allow faceting search results on cross-table fields such as tags. To learn about how to configure cross-table facets, please visit https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/ai-search/task/create-facet-ais.html.
    • Support search-based auto-complete suggestions in AI Search for Next Experience to get instant results matches based on title. To learn more about search-based auto-complete suggestions, please visit https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/ai-search/concept/auto-complete-ais.html
Version 2.1.0 - March 2023
  • New:
    • Test
    • Added Guided Setup module to walk customers through enablement.
      • Verify that the instance satisfies all AI Search for Next Experience.
      • Reduce time-to-value for customers who upgrade from Zing by providing guided and automated migration tools to convert Zing configuration to AI Search configuration.
      • Allow one-click to turn on AI Search for Next Experience for global search and configurable workspaces.
    • Added the Direct to List View to pass search query from search to the List View when viewing search results for one table.
Version 2.0.2 - November 2022
  • New:
    • Added Guided Setup module to walk customers through enablement:
      • Verify that instance satisfies all AI Search for Next Experience prerequisites.
      • Reduce time-to-value for customers who upgrade from Zing by providing guided and automated migration tools to convert Zing configuration to AI Search configuration.
      • Allow one click to turn on AI Search for Next Experience for global search and configurable workspaces.
    • Added Direct to List View to pass search query from search to the List View when viewing search results for one tabletest.
Version 2.0.1 - November 2022
  • New:
    • Added Guided Setup module to walk customers through enablement:
      • Verify that instance satisfies all AI Search for Next Experience prerequisites.
      • Reduce time-to-value for customers who upgrade from Zing by providing guided and automated migration tools to convert Zing configuration to AI Search configuration.
      • Allow one click to turn on AI Search for Next Experience for global search and configurable workspaces.
    • Added Direct to List View to pass search query from search to the List View when viewing search results for one tabletest.