Version history for the ServiceNow AI Platform capabilities IntegrationHub ETL application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 3.3.2 - May 2025
  • Fixed:
    • Fixes related to conditional classes and their mappings (PRB1849679, PRB1843627)
    • Security fixes
Version 3.3.1 - February 2025
  • Fixed:
    • Performance issues related to loading of "Specify Basic Details" screen when there are a large import sets.
    • Security fixes
Version 3.2.5 - October 2024
Fixed: Added the missing platform plugin as a dependency. No new bug fixes.
Version 3.2.4 - August 2024
Issue fixed where renaming an entity and creating a new entity with the previous name can cause data to be incorrectly compressed.
Version 3.2.3 - May 2024
  • Fixed the path used to access nested objects in script editor.
  • Fixed the display of preview size shown in the wizard.
  • Addressed a security issue.
  • A few additional minor fixes.
Version 3.2.0 - August 2023
  • New
    • Added the ability to override the sn_int_studio.preview.size property from within the IntegrationHub ETL user interface, per ETL transform.
    • Added ability to override default behavior around loading the schema for performance reasons.
    • Added the ability to view the ETL mappings without having an import set available to load data.
  • Changed
    • Opening IntegrationHub ETL will now default to group by the CMDB Application column value
Version 3.1.0 - February 2023
  • New:
    • IH ETL now has support for non-CMDB tables. Use IH ETL to create IRE payload and insert data to not only CMDB tables but also to non-CMDB tables such has Location and User. Refer to IRE documentation on non-CMDB tables for more detail on IRE support for non-CMDB tables.
    • IH ETL also added ability to create custom labels on classes as well as various changes around conditional classes and RTE/Data Source schema changes.
  • Fixed: Includes various fixes around UI, Dark Theme and Schema change handling
Version 2.2.1 - December 2021
  • Fixed:
    • Updating target class retains the mappings and relationships.
    • Details about affected mappings are now shown when users change a target class from a CMDB class to another CMDB class, or from a non-CMDB class to another non-CMDB class.
Version 2.2.0 - November 2021
New: Error logging change to improve the overall debugging experience.
Version 2.1.1 - August 2021
Fixed: Miscellaneous fixes. When you map a non-CMDB class, it is initially deactivated and the Activate/Deactivate Mapping toggle switch is disabled until you add an associated class that is active.
Version 2.1.0 - June 2021
New: Ability to Activate/Deactivate mappings to ignore a class during the integration run, while preserving all of its mapping configuration.
Version 2.0.1 - March 2021
Miscellaneous fixes.
Version 2.0.0 - February 2021
New: Support for Nested JSON payloads from the data source. Users are no longer required to flatten data in the data source before processing in IntegrationHub ETL.
Version 1.5.1 - December 2020
Fixed: Unable to search/select option while configuring 'Add Conditional Class' step in IntegrationHub ETL.
Version 1.5.0 - November 2020
Fixed: A number of issues were fixed in this version.
Version 1.4.2 - October 2020
New: Improved the experience when creating class relationships. It shows only valid relationships between two classes and shows the user suggested relationships at the top of the list.
Version 1.3.1 - August 2020
  • New:
    • Added the ability to preview the cmdb_ci records in the Preview Sample Integration Results section
    • Implemented class-mapping recommendation engine (in limited preview)
Version 1.2.1 - June 2020
  • New:
    • Ability to duplicate the configuration of an existing ETL transform map. This helps create a new version of the ETL transform map for testing or for further development.
    • Ability to create a new transform for an attribute from a higher level menu dropdown, to improve user experience.
  • Fixed: A number of usability related issues were addressed.