Version history for the Integration Hub Microsoft Dynamics CRM spoke on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.6.0 - March 2025
Added 5 conversational spoke actions and subflow samples.
Version 1.5.3 - February 2025
  • Fixed:
    • "Regarding" attribute in the Create Record action
    • Scope name issue for subflow names in scripted rest api when calling sample webhook decision table
Version 1.5.2 - June 2023
  • Fixed: Parsing the internal name of the ""Regarding"" field of Entity :'annotations' with the right value to rectify the ""undeclared property 'objectid' error.
Version 1.5.1 - September 2022
Patch version of Microsoft Dynamics CRM Spoke for Integration Hub. This version includes a fix to improve the installation performance of the spoke.
Version 1.5.0 - February 2022
  • New:
    • Added two actions:
      • Look up Accounts Stream: Retrieve accounts details from Microsoft Dynamics CRM
      • Look up Contacts Stream:Retrieve contacts details from Microsoft Dynamics CRM
Version 1.4.0 - September 2021
New: This version adds a sample remote table for looking up opportunities.
Version 1.3.0 - July 2021
  • Added a sample create opportunity flow from ServiceNow to MS Dynamics CRM
  • Updated inbound sample subflow output with drag-n-droppable objects to make end users easier to create workflow
Version 1.2.0 - June 2021
  • Output fields are now data pills so that customers can build the workflow much easier.
  • Upgrade some of the actions with datastream.
  • Consolidate and update generic create, retrieve, update, and delete records with dynamics templates and introspection
Version 1.1.1 - May 2021
This is a patch release for the MS CRM Dynamics spoke.
Version 1.0.1 - February 2020
Fixed an issue with payload parsing in subflows.
Version 1.0.0 - November 2019
Initial release of Microsoft Dynamics CRM spoke for IntegrationHub.