Version history for the Application Insights application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 2.3.1 - August 2023
  • New:
    • API Metrics - tabular view of API resources (endpoints) with respective performance metrics
    • API Method:
      • GET
      • POST
      • PUT
      • PATCH
      • DELETE
    • Response time (ms)
    • Requests per minute
    • Payload size (bytes)
    • Failure rate %
    • Response time visualization for each resource
    • Scatter plot time series showing API requests over time
    • 95th percentile, median, and 1-day moving average
  • Fixed:
    • Metric threshold trigger flow error on compilation step
    • Table view on visualization not updating when day filter is applied
    • Table view sorting (asc and desc) not working appropriately due to fields being of type 'string'
Version 2.2.1 - February 2023
  • New:
    • Tabular view of event queue metrics for individual event queues
      • Processed events
      • Unprocessed events
      • Average processing duration
      • Logged events
      • Queued events
  • Fixed:
    • The "Retrieve metric logs" Flow Action from a Flow created via Application Insights error
    • Error loading ECC QUEUE tab caused by empty ECC queue output and/or input graph
    • Updated security permissions for REST APIs to require sn_app_insights.admin
Version 2.1.3 - July 2022
  • Fixed:
    • When one of the semphores that is tracked that has a different name than expected, a null pointer exception occurs
    • Diagnostic events not displaying consistently
Version 2.1.2 - February 2022
  • New:
    • Add database throughput metric graph
    • Overview graphs now have day range picker
    • Overview graphs now have diagnostic events
    • NOW icon in top left redirects to the platform
    • For related slow scripts/queries and scripts, show the order in which they appear in the stack trace
  • Changed: When MetricBase error occurs, show message specific to the issue to user instead of a general error message
  • Fixed: User with sn_app_insights.admin role cannot create a new threshold, gets error message: There was a problem copying the template flow
Version 2.0.3 - November 2021
Fixed: Intermittent 500/503 errors on App Insights UI