Version history for the Mobile SDK Libraries - Android application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 2.10.0 - June 2025
General bug fixes and stability improvements.
Version 2.9.0 - May 2025
Added support for on-demand theme changing.
Version 2.8.0 - April 2025
Added callback to expose chat Session ID when chat session is ended and the chat window is closed.
Version 2.7.0 - March 2025
  • Added ability to enable Now Assist in SDK
  • Supported Theming for NowWeb
Version 2.6.0 - February 2025
Updated the UI for the Virtual Agent component.
Version 2.2.0 - May 2024
  • Provide ability to start a new conversation when entering Virtual Agent.
  • Provide ability to hide the new conversation button in Virtual Agent.
  • Provide ability to end on-going conversation when exiting chat.
Version 2.1.0 - February 2024
  • Added multi attachment upload in the NowWeb SDK
  • Added light and dark theme support in the NowWeb & NowChat SDK
  • Added Engagement Messenger in the sample app
Version 2.0.0 - November 2023
  • The ServiceNow Mobile SDK enables you to use the capabilities of the ServiceNow platform within your standalone mobile apps.
  • With the Mobile SDK you can:
    • Allow third-party developers to access ServiceNow mobile platform APIs from iOS and Android apps.
    • Query data and embed Virtual Agent.
    • Provide simple authentication flows leveraging JSON Web Tokens for third-party apps to authenticated and unauthenticated users.
    • Embed authenticated web views.
    • Support Push Notifications triggered by ServiceNow Platform