Tag Based Alert Clustering Engine release notes
- UpdatedMay 1, 2025
- 2 minutes to read
Version history for the Tag Based Alert Clustering Engine on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 18.14.0 - May 2025
- No updates.
- Version 18.12.3 - February 2025
- Two minor fixes.
- Version 18.12.1 - November 2024
-
- Changed: Group simulation order is now executed in an ascending order
- Fixed:
- Fixed time window settings for Tag Based groups
- Removing unnecessary error message when saving a new Tag Clustering definition
- Version 18.11.2 - October 2024
- Fixed: Groups are not being properly updated when new tags are added to an existing definition.
- Version 18.10.2 - August 2024
-
- New: Enable group simulation using the Alert Automation in Service Operations Workspace.
- Fixed:
- Fixed upgrade of tag-based clustering definition.
- Fixed the population of the Assignment Group field.
- Version 18.8.0 - July 2024
-
- Fixed:
- Pattern match happens when source type is one of: additional_info, alert_tags, and cmdb_key_value.
- Group criteria is working only for alerts with non empty value.
- ACL for the assignment group field.
- If a field is selected for group criteria, only alerts with not empty field value are grouped.
- Fixed:
- Version 18.7.2 - June 2024
-
- New:
- Tag-Based Alert Clustering Simulation: Helps users test and assess their implementation using simulation mode.
- Team-Based Rules: Adds the option for team-level rules that are executed only for assigned alerts.
- Out-of-the-Box Alert Clustering Definitions.
- New:
- Version 18.6.0 - March 2024
-
- New: 12 new out-of-the-box Tag-based Alert Clustering definitions created.
- Removed: 4 existing out-of-the-boxTag-based Alert Clustering definitions removed for new customers.
- Version 18.5.3 - August 2023
- Fixed: Fixing issues related to the custom description of Tag-Based groups.
- Version 18.4.8 - May 2023
-
New: Clustered alerts are aggregated under a virtual alert rather than one of the real alerts (available starting Vancouver).
- Version 18.3.3 - November 2022
-
- New: Supporting alert tags field for alert clustering
- Fixed:
- Fixed the link in the blue box message
- Fixed localization issues
- Version 18.2.10 - April 2022
- Fixed: Fixing tags and clustering definitions in a domain separated instance
- Version 18.1.4 - November 2021
-
- New:
- Support tags on CI keys from cmdb_key_value table
- Support platform patterns on tags to extract values
- Exclude list property for alert fields
- Fixed: Bug fixes
- New:
- Version 18.0.6 - August 2021
- New: The Tag Based Alert Clustering Engine app is a zero-code method that simplifies alert grouping and performs alert correlation without the need for CMDB, model training, or fine-tuning. The tag-based clustering capability enables alert clustering immediately from activation and works in parallel with existing ServiceNow alert correlation algorithms.